Support
Kage English is an app for learning English with shadowing, AI pronunciation checks and AI conversation.
Frequently asked questions
How do I cancel my subscription?
On your iPhone or iPad, open Settings → your name → Subscriptions → Kage English and turn off auto-renew. On a Mac, open the App Store → your name → Account Settings → Subscriptions. Pro stays active until the end of the period you have paid for.
Pro is missing after I reinstalled the App or changed phones
Sign in with the same Apple ID, then tap "Restore purchases" on the App's upgrade screen.
How do I keep my learning data on a new device?
Sign in with Apple or Google from the Profile screen. When you sign in the same way on the new device, your data comes back. If you delete the App while still using it as a guest, the data cannot be recovered.
Can I get a refund?
Payments are handled by Apple. Please ask at reportaproblem.apple.com.
How do I delete my account and data?
Profile → Delete account. Your subscription must be cancelled separately in your Apple ID settings.
The microphone does not work
On your iPhone or iPad, open Settings → Kage English and allow Microphone and Speech Recognition. On a Mac, allow them in System Settings → Privacy & Security.
How do I change the App's language?
Profile → Language. The AI's feedback, translations and reports use the same language.
Contact
For anything else, write to KKousen@tepguconsulting.com. We usually reply within 3 business days.
Provider
tepgu consulting K.K. (tepgu consulting 株式会社)
Address: 3-2-1 Mita, Minato-ku, Tokyo 108-0073, Japan (東京都港区三田3丁目2番1号 弓和三田ビジデンス604号室)
Representative: Ko Kousen
Email: KKousen@tepguconsulting.com